Frequently Asked Questions
Why should I care about 18/8 stainless steel?
Professional chefs prefer their food prep tools to be made from high quality, food grade stainless steel. Cooking with stainless steel helps preserve a food’s true flavors. It is safe to cook with and recyclable. It is durable and it won’t pit or rust. Most of all, it is dishwasher safe and keeps its shine, wash after wash.
What is the benefit of using a scoop for baking, food prep or ice cream?
Scoops are amazing for food preparation because they ensure all of your food will be the same size. Baking or cooking times will be consistent and no one will be arguing over who gets the bigger cookie.
Are scoops good for left handed people? What about those with compromised hand strength?
Yes, our scoops can be used by rightie or lefties. Our cog and ratchet system is also easy to use for those with compromised hand strength, including those experiencing arthritis.
Tell me more about your Lifetime Guarantee.
Our lifetime guarantee means that we will replace your product if it breaks during the lifetime of the product, which we estimate for 3 years. The guarantee only applies to the original product owner and we may ask to see proof of purchase or proof of defect.
Are there any disclaimers about your products I should read?
Yes, of course. Our products are only intended for the uses specified in our product listings. Using them for other purposes might cause them to break, which would not be covered by our guarantee. Also, for your own safety, always use our products only as directed. For example, a cookie scoop is not intended to be a garden scoop.